At least I was able to watch videos on youtube for well over an hour, something completely rare for as long as I've had the issue, videos would crash the laptop pretty quickly. Advanced users might find the details in event logs helpful when troubleshooting problems with Windows and other programs. Keep in mind that you must press this key as soon as the Windows Logo appears on the screen. Visit their website to download their latest driver for your dell laptop. Laptop has full charge too. The different is I get a Dell 1525. Ther’s only one option you have which is a force shut down. This feature is especially useful for visually impaired people who want a high contrast display. I really don't know what to do. According to Microsoft’s support document, this will solve your problem. These troubleshooting steps will set you in the right direction. The laptop screen black occurs when there is a corrupted graphics driver or a problem with the LCD display back light.To test the display, you can attach an external monitor and restart the computer. If you haven't, power on laptop then quickly tap F12 continuously to access the boot menu.Don't wait for any screen before tapping F12. ... To get into Safe Mode, do the following: Turn your computer … Turn on/off Windows 10 color filters. Your computer can also give you the black screen of death if Windows 10 isn’t detecting the display. Right-click on the image and click on Set as Desktop Background in the contextual menu.. 4. Remove the battery for a few minutes to see if this solves the issue. It used to be just when I was using any browser, but its developed onto when I play certain games. Just turn to your keyboard for this. I pressed the power button on, and it showed a black screen. I could not find where to download "NVIDIA PowerMizer Technology". After I upgraded to Windows 10, black screen occurs. We have to check and diagnose every possible possibility that could cause your Dell laptop to show a black screen. A Windows 10 black screen can be difficult to diagnose and fix. Before you try to replace a graphics card or do a reinstall of an Operating System, Check to see if … Exact same issue here. Navigate to Pictures or any other Folder or Location where an image that you want to save as Desktop Background is located. The idea of booting into safe mode is to let your computer run in a basic state. To turn on or off Windows 10 color filters, follow the instructions below: Uninstall the applications you recently installed, Use your antivirus or windows defender to scan your dell laptop for virus. Before I show you how to fix this problem, let me show you why you are having issues with black screen. It scan your system files and repair missing or corrupted system files. NVIDIA and AMD are graphics card manufactures and they keep on releasing updates to improve their previous version. The reason I want to cover every black screen issue is that Laptop black screen problem is a similar problem everyone has which might not entirely be the same problem. A computer may appear to "not be on" when actually it's just having problems resuming from either the Standby/Sleep or Hibernate power saving mode in Windows. The above factors are that we know at present for the Dell laptop black screen issue. One thing I noticed is that often it will say that a system file by the name of "***" isn't working or doesn't respond, and it just so happened to show before some crashes, but again, it wasn't the same for all times thats happened, so I doubt that its actually capturing the issue in the system files. Corrupted Windows or system files 3. I mention these two steps above. But its still a system error of some sorts, not hardwiring, otherwise it wouldn't have shown on the external monitor that I plugged it into before. Reinstalling your windows will help you refresh your system to a new fresh state. Updated drives provide better performance and lesser errors. Select  disable overheat slowdown. Hi, I’m Solomon. This issue has been going on for quite some time now. By now one of these methods must have worked for you. Did you tap F12 for Diagnostics? Unselect High Contrast Black. Windows 7, updated to windows 10, its happened on both versions. I hv tried using auto repair function but there was no function for me to choose at all. The infamous black screen issue on Windows 10 can also be fixed by simply refreshing your computer. Check out video for more details(The video is in windows 8.1 but the problem is the same and still persists). When turning ON the computer only a Black screen appears. Both screens crash indicating that its simply a system error. Go to Settings > Personalization > click on Colors in the left pane. When on mains power the graphics card seems to shut down as it thinks it is overheating but it is not. Go back to the safe mode method and install the drivers you just downloaded and restart your laptop. First, hit the Windows key. I've also plugged in an external monitor to test if its a hardware issue or an in system issue. Windows has a lot of built-in shortcut for many functions. This has ruined some progress on papers I've written (several hours lost can be quite annoying), so I decided to put all the info here to see if I could get any help on the situation. I just installed windows 10 on my laptop, everything was fine. Battery residue 4. 10 Best Ways To Fix Dell Laptop Black Screen , Why You Have A Dell Laptop Black Screen Problem, dell official website to download your latest bios driver, How To Screenshot on HP Laptop, Desktop or Tablet, [SOLVED] Dell Laptop Plugged In Not Charging For Any Windows, Top 9 Best Dell Laptops For Business in 2020, 10 Best Lenovo laptops for business in 2020, MapleStory runtime error – Reasons & Solutions, Discord Search Not Working – Reasons & Solutions, An existing connection was forcibly closed by the remote host Minecraft, Disconnect your Power Cord from your dell laptop, Press and hold your Power Button for 50 to 60 seconds without your battery or charger connected, Put back Power Cord and connect your battery to your Dell laptop, Press the Power Button to turn your computer back on. I've realized also since then, that is only crashes when I'm either playing Sims, or on any browser. Check fixed performance level select medium for both battery and mains. Here’s a list of the troubleshooting methods. By the way, which browser you're using? I've went to your Dell's Product Support page and noticed Dell didn't list any windows 10 drivers for your laptop. Thank you ! Step 2: As soon the computer starts, press "F8" on your keyboard to access the Advanced Boot Options Menu. Corrupted incompatible or outdated display drivers 2. There are several causes for the “Windows black screen with cursor” issue. ... To get into Safe Mode, do the following: Turn your computer on and off three times.